FAQ's
Is the CAD model available for instant download?
Yes. All listed CAD models are available for instant download immediately after successful payment.
Can I request size or minor design changes to a listed model?
Yes. You can add the customization service to your cart and submit your requirements during checkout or after purchase.
What if I forget to add customization details in the cart?
If you forget to add customization details during checkout, don’t worry.
You can contact us via live chat or email us directly with your order number, and our team will collect the required details and proceed with your customization.
Can I request a completely new CAD model design?
Yes. You can request a fully new custom CAD design by submitting your requirements through our contact form.
What information should I provide for custom design requests?
Please share dimensions, reference images or sketches, intended use, material preferences, and any manufacturing requirements.
How long does customization or new design take?
Delivery time depends on complexity. Simple modifications typically take 1–3 business days, while new designs may take longer. We will confirm the timeline after reviewing your request.
Do you allow revisions?
Yes. We offer reasonable revisions to ensure the final CAD model meets your requirements.
What if I have questions before placing an order?
You can live chat with us or contact us via email for any questions before purchasing.