Privacy policy

Effective Date: 2025/07/01

At PrepCAD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email address, billing address, shipping address (if required for invoices), and payment details.
Order Information: CAD models purchased, download history, and customization requests.
Technical Information: IP address, browser type, device type, and cookies to improve website performance.

2. How We Use Your Information

We use the collected information to:

Process and deliver your digital CAD model purchases.
Provide customer support and respond to inquiries.
Send important updates such as order confirmations, download links, and customization progress.
Improve our website, products, and services.
Comply with legal, tax, and accounting obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers (e.g., payment gateways like Shopify Payments, Stripe, or PayPal) to process your transactions.
We may disclose information if required by law or to protect our legal rights.

4. Data Security

We use industry-standard encryption and secure payment gateways to protect your data.
Your payment information is processed by third-party providers (Shopify, Stripe, etc.) and is not stored on our servers.
While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website uses cookies to improve user experience, store preferences, and analyze traffic.
You can choose to disable cookies in your browser settings, but some features of our site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Request a copy of the information we hold about you.
Opt out of marketing communications at any time.

To exercise your rights, contact us at info@prepcad.com

7. Retention of Data

We retain personal information only as long as necessary to:

Complete transactions and provide services.
Comply with legal and tax obligations.
Resolve disputes and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new Effective Date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
📧 info@prepcad.com